Beach Mgmt App - Help

How To Update The App

LDV Managed iPads (Mosyle)
- To update LDV/Mosyle managed iPads, they need to be online, unlocked, and on the home screen.
- ** You may force the update the app via the app titled "Business" --> Self-Service --> Find LDV Beach Mgmt app --> (Re)Install/Update.
Personal Devices
- For those who use a personal device/login, you can force update via app store directly. Note the app is "Unlisted" but can be found here: https://bit.ly/ldvapp

Tap to Pay Help Found Here

Note: For Tap-to-Pay to work correctly on your phone, Location services must be enabled for security reasons

Release Notes

1.6.4 (April 16th, 2025)
- Enabled short press on other's cart item to view user details
- Added product count with shopping cart badge
- Added section for specific product selection while refunding in request refund form
- Enabled portrait upside down (180 degrees screen rotation) mode in iPad
- Fixed UI issue in seating chart in iPhone 13
- Updated iOS SDK, provisioning profiles and certificates for app deployment
1.6.3 (April 1st, 2025)
- On the seating chart, you can now move forward and backwards one day at a time by swiping right/left
- Totals bar added to the bottom of the sales reports
- Locations with sites can be summarized in the sales report, or you can filter out specific subsites
- If purchasing a retail item only (Snow Cone) generic data will prefill in the required fields to expedite check process
- Private/Public notes are now included in the notification panel
- New calendar control
- Displaying Private/Public Order Notes in Notifications Panel
1.6.2 (March 13th, 2025)
- Big Fix for credit card capture error: (The payment could not be captured because the requested capture amount is greater than the amount you can capture for this charge and MCC (5399))
1.6.1 (March 12th, 2025)
- Fix for TTP error (requires_payment_method. Only a Paymentintent with one of the following statuses may be captured: requires_capture)
- Clickable phone number to make a call
- Hide product notes in the notes screen
- Unpin note hang fix
- Cart Time Remaining UX improvement
- Auto open keyboard when clicking in form element
- Adjust form view when keyboard is open
- Clearer message why a product is blocked
- Notifications: Name of the actor when a Set is released
1.6.0 (March 11th, 2025)
- Tap to Pay enabled on iPhone (Location services must be enabled for security reasons!)
  - (iPad solution in progress)
1.5.10 (March 4th, 2025)
- Locations with sub sites has been consolidated into the parent location on all location selections. You can then select your specific sub site on the layout tab and subsequent applicable screens
- Where applicable drop down lists have been increased to take up as much vertical space as possible
- Introducing tap away events -> if you click outside the drop down list or any popup modal, it will force the list/modal to disappear.
1.5.9 (February 19, 2025)
- Hiding C. Note and P. Note when null - Notification Panel
- Seating Chart should be able to load >14 days in the past
- Location Note creation should be restricted to only those locations the attendant has been assigned.
- Adding Default Filter View Date Range (Today + 5 Days)
- Multi-day discounts applied to Addons
1.5.8 (February 6, 2025)
- Ability to edit customer details (name, email, phone, address)
- Reset customer password functionality
- Tip modal improvements
- Changes to Sunset addon & Sunset Rental type
- Misc. UI improvements and API error message
- Put cursor in ribbon search box when activated and open keyboard
- Filter View Show Day of Week
- Fix: Email Text Displays Over the Text Box
1.5.7 (January 21, 2025)
- Customer Details View enhancements
- Order Details View enhancements
- Gift Orders
1.5.6 (January 3, 2025)
- Updated Location Details section
- Updated Billing Details Section
- Ability to add Private Order Notes
- Updated Tip Section
- Removed Square Gateway
- New Receipt Section
- Sales Tax and Gratuity: Formula Update
1.5.5 (December 30, 2024)
- Order flow improvements (checkout wizard)
1.5.1 (November 4, 2024)
- Beach Attendant: Improvement: Order Flow Changes (No UX changes)
- Improvement: Seating History - Including the missing UX
  - Yellow sets on single tap and long press
  - Green sets on single tap
- Clean up: Remove the check-in button and Undo Check-in button
1.5.0 (October 16, 2024)
- The update includes the ability for beach attendants to see the history of released sets:
  - Green set with black circle > long press on the icon
  - Red set with black circle > tap icon > seat assignment history
- The remainder of the updates on the release were backend related.
1.4.13 (October 3, 2024)
- Crash fix on move/swap screen and other areas. We should not have app crashes now.
- Multi Product - Position options.
  - The ability to assign multiple different product types to a seating assignment. For those of you that used our previous software, this will be a similar feature to what we experienced while using that software. For those of you who did not use the old software, this will be something. For example, we will be able to assign a beach set, lounger set, and standard umbrella all to the same seating assignment with one being assigned as the default. We will also have the ability to differentiate public/private on a product level. Meaning the beach set and lounger set assigned to A1 are public but the standard umbrella is private
  - If you change the product type from the default product for a given rental period. The icon on the layout will update according.
  - The move and swap feature will function like normal so long as the product you are trying to move/swap is also assigned to the seating assignment you are moving it to.
  - Additionally, you will notice a small change in the product selector/modifier screen. This is the area in which a user can change from the default product
1.4.12 (August 21, 2024)
- Seating chart enhancements
  - Strikethrough inactive rental periods and properly ordering rental items within the order details of the seating assignment (Order by rental start date and seating assignment)
  - When moving between the seating chart and other areas of the application (Including move and swap) your scroll position will be saved
  - Implement default number pad in areas of the checkout process (Phone number and zip code)
- Enhancing the search function of the header ribbon
  - By default these search results will now only include results for locations that you are assigned to.
  - You will notice there is also a global checkbox -> this will allow you to expand your search results to all locations
1.4.11 (August 7, 2024)
- Move and swap for multi order reservations
- Seating Chart Enhancements:
  - Collapsible header
  - Sub-site tabs under location with sub-sites with roll-over scrolling from one sub-site to the other
  - Strike out entries for past items
  - Display all order details of multi-order reservations
  - Enabling move and swap for all orders under a single reservation together
  - Implementing 'Hide empty set' and filter functionality for all sub-sites together under a location
  - Displaying notes of seat associated order only in case of multi-order reservation
  - Remove name and timestamp from notes in Seating Chart
- New notification event for refunded/released seats within the next 48 hours
1.4.10 (July 24, 2024)
- Seating Chart Enhancements
  - Hide empty sets switch
  - if an order has multiple seating assignments for the given day, you will be able to see the other seating assignments on the chart row -> all products associate with the respective seating assignment will be in bold face
  - Inline/On-The-Fly note editing from new popup view/editor.
- Bug Fix: When searching for a user within the billing details, a space will no longer break results
1.4.9 (July 11, 2024)
- Optimization for adding items to the cart when you have today + 6 days loaded on your layout
- Ability for beach attendants to view and resend invoices/receipts to existing customer email or new email address
- Updates to the order logs/activities to include refund and release activity
- Resolved issue associated with several sets remaining in cart (yellow) on Seating Layout.
1.4.8 (June 26, 2024)
- New features
  - Order log history (set moves/swaps/releases etc.)
- Improvements
  - Optimizations to address app crash on move and swap screen
  - Eliminate notifications that were triggered by other beach attendants
  - Resolved issues in credit card signature modal resulting in multiple orders being assigned to the same seat and duplicated (cash payment and room charge).
1.4.7 (June 11, 2024)
- New features
  - Quick Search in the Seating Chart
    - Search syntax:
      - FIRSTNAME
      - LASTNAME
      - LASTNAME + “ “ + FIRSTNAME
      - LASTNAME, + “ “ + FIRSTNAME
  - Note: if you type a single space " " in the search box, all empty sets will be hidden
  - Can update an existing email from Customer page -> new order/reservation.
- Improvements
  - Showing room charge as tender type, displaying house number, building number and rental address fields only if the selected location permits.
  - Keeping only first name and last name as required fields if tender type is "No Tender".
- Bug fixes
  - Fix email not loading in billing details when adding a creating new reservation from customer page
  - Order appearing as Released but was not refunded or released
  - Error messages while adding tips
  - Double book on same layout posistion
1.4.5 (May 23, 2024)
- Performance Improvements
  - Seating Chart
  - Seating Layout
  - Quick Search
  - Reports
1.4.4 (May 16, 2024)
- Jump directly to order (scroll to and open order panel)
  - From Search results (right side)
  - From Seating chart (left side)
  - Reports (long press row)
    - Sales and Tips
    - Bonfire
  - Notifications
  - Successful order "View Order"
- Roll up items by quantity for similar multiday grouping in cart and invoice.
- The notes indicator will update if attendant adds a note to order.
- Partial refunds with released will remove sets from the order details.
- Bug fixes
  - Payment keeps cycling through on Stripe without processing
  - Partially canceled order still in seating chart.
  - Check for abandoned status on successful order
1.4.3 (May 9, 2024)
- RAM consumption optimized.
- Added failsafe checks for issues associated
  with not being able to proceed with pay
  now (when paying via credit card).
- Added failsafe checks associated with
  order confirmation modal not appearing in
  edge case when order is successful.
1.4.2 (April 30, 2024)
- Long press a red set on layout directly opens order (scrolls to order and expands panel)
- Removed required email. (Just leave it blank and system will auto generate email/account in the following format order+[ORDER_NUMBER]@LDVBEACH.COM). Emails can be forwarded via booking agent.
- Fix: Moved seats are not actually being moved on Seating Layout
- New Rental Types for some locations
  - Comp
  - Owner Equipment
  - Amenity Card
1.4.1 (April 22, 2024)
- Weekly discount applied when booking for 6 or more consecutive days without using Filter view (cherry picking).
- Showing rental type, Customer Note and LDV notes on seating chart.
- Specific combination icons implemented.
- Removed ALa Carte item’s parent product from order details in Seating Chart.
- Added “Cancel” button in the App's force update popup (applicable for future releases).
1.3.5 (April 8, 2024)
- Restricting notifications after the user logs out of the app.
- Ability to create orders when only retail products are added to cart.
- Resolved some issues associated with refund.
1.3.4
- Fix unable to consecutively move/ swap sets
- Update the Default Tip & Percentages
- Allow Blocked products to be added to the cart
- Reports: View Only reports for the past 14 days
- Order Creation: Restrict order creation in the past
- Seating Chart: Restrict Move and Swap for orders in the past
- Removed Tender Types: Owners set, Seasonal Pass
1.3.3
- Half Day AM/PM Bug Fix
1.3.1
- Rental Types Normalized

Direct problems or questions to Kevin at 850-582-4328